Difficult Conversations: Tools for Facing & Resolving Conflict
Reality San Francisco
Published on 05/14/2019
In this lecture, Michael Zacharia adapts material from the bestselling book Difficult Conversations, and teaches on all the elements that are essential to any difficult conversation. The worksheet used in this lecture can be found here: http://bit.ly/2KwZloTMichael is an executive coach, professor, former lawyer, and expert in conflict resolution.