Privacy Policy

FAITHPLAY
PRIVACY POLICY
Here at FaithPlay (a division & product of Outreach, Inc. the responsible party Outreach, Inc. is represented herein by the product name “FaithPlay”), we understand and respect your concerns about the use of your personal data. Such personal data will have been collected by FaithPlay through your use of this website, the app, or use of one of our distribution channels. We believe that you should know what information about you we collect, as well as how that information is used, maintained, and, in some cases, shared. The following sets forth our privacy practices and policies.
We will collect information about you when you when you transmit information to us via our website, app, or by email, communicate with our personnel, request our services, order services, subscribe to any of our newsletter(s), answer our surveys, fill out our surveys, register to receive email updates or information from us in addition to making purchases or accessing material from the site, through implicit data capture measures such as studying which pages you read the most and the use of cookies, and when you otherwise use this website or the app. In any of these cases the data we collect could be personal data. By doing any of the foregoing, you assent to this privacy policy. If you do not agree with the terms of this policy, please do not engage in any of these activities.

1. INFORMATION COLLECTED ABOUT YOU AND OUR USE OF SUCH INFORMATION

The following describes the types of personal and other information we may collect about you, and how we use and maintain that information:

Information We May Collect From You.
In general, you may visit our website or app without revealing any personal information other than technology-related information described in the section below. However, certain sections and features of our website or app are only available to registered users of our website and app and/or purchases of our services. We collect and store personal information related to each user ID when you register for an account, use our website or app, request services, and purchase our services. We also collect and store any personal information and other data you have provided to us via our website and/or app, filling in forms, adding a broadcaster to your “Favorite” list, subscribing to our newsletters, requesting information from us, provided by email, information provided upon request in reporting a problem with the site, correspondence with us, or otherwise. Specifically, we collect and store in a database your name, mailing address, and email address, and may also collect and store your phone number, date of birth and other information you may provide to us. We use Localytics within the app to track user behavior. We use Maropost Marketing Cloud Software owned and operated by us as our email processor and utilize Google Analytics in analyzing information and use of our website.
We use this information to ask you if you want to receive information or access services on FaithPlay, ask you to complete surveys for research purposes and to otherwise communicate with you about other features of FaithPlay. We also use this information to respond to any inquiries you may submit to us, to track and monitor usage of our website and to communicate with you about your account and your use of our website. We also provide your email to any broadcaster or content provide which you add to your “Favorite” list. In addition, we may use this information to send you periodic information and other materials associated with FaithPlay, unless you inform us that you opt out from receiving such communications via email. We also use this information to operate this website and the app. We also use this information for targeted advertising and other marketing purposes.

Website and App Information
Our website collects and stores information that is generated automatically as you navigate through the website. This aggregate information is collected site-wide, and includes anonymous website statistics. Our website also employs browser cookies to store users’ preferences and record session information. “Cookies” are bits of information that are stored by your browser on your hard drive. This technology allows for the storage of user preferences, user ID and password, if applicable, and remembers you when you take action on our website or app. You can turn off the “cookie” function through most standard browsers; however, some features on our website may not function properly if the ability to accept cookies is disabled. Outreach does not recognize automated browser signals regarding tracking mechanisms, which may include ‘do not track” instructions.
In addition, when you visit our website our system automatically collects non-personally identifiable information through the use of tracking pixels. A tracking pixel is a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a web page and, in combination with a cookie, allows for the collection of information regarding the use of the web page that contains the tracking pixel. We use tracking pixels to tell when an advertisement has been clicked on or otherwise interacted with.
Our system automatically collects non-personally identifiable information such as your web request, Internet Protocol (“IP”) address, browser type, browser language, domain names, referring and exit pages and URLs, platform type, number of clicks, landing pages, pages viewed and the order of these page views, the amount of time spent on particular pages, the date and time of your request and one or more cookies that may uniquely identify your browser, and information automatically collected by Google for its Google Analytics. This information is used to analyze trends, estimate our audience size and usage pattern, speed up a user’s searches, administer the website, improve the design of our website, recognize users when they return to our site, track user movement, store information about users’ preferences, and to allow us to customize our site and user experience according to individual interest, and otherwise enhance the services we provide.
To attempt to opt-out of the data provider cookies, please go to http://www.aboutads.info/choices. It is impractical for us to detail here how you can reject those cookies.

Other Information
We may retain any data you provide to us in an email or other inquiry, to track the types of questions we receive, analyze trends, administer the websites and services we offer, improve the design of our websites and services we offer, track user movement, and otherwise enhance the services we provide.

2. WHEN YOUR INFORMATION WILL BE SHARED OR DISCLOSED

We may disclose your personal data to any division of our company including in association with other company websites. When you sign up, request, or use anything via the website, including signing up and or ordering of services, or give us any personal data as indicated above, we may need to collect information about you to sign you up, process the request, fulfill your order and provide you with the services you expect then and in the future.
We will provide your email to any broadcaster or content provider which you add to your “Favorite” list for such provider’s contact and remarketing purposes. We may also disclose information to other companies that we contract with to support or manage our website if necessary, including the use of information to gather your customer feedback through a third party customer feedback partner.
We will comply with any subpoenas, court orders or other legal processes for any of the information about you in our possession, and we may use such information to establish or exercise our legal rights, or to defend against legal claims. We reserve the right to disclose information about you, including data on which pages you have visited, to third parties if we feel it is necessary to protect our systems, website, business, users or others.
In addition, information about you in our possession may be disclosed as part of any merger, acquisition, sale of company assets, or transition of service to another provider, as well as in the unlikely event of insolvency, bankruptcy, or receivership in which your personal information would be transferred as one of the business assets of the company. FaithPlay does not guarantee that any entity receiving such information in connection with one of these transactions will comply with all terms of this policy.

3. OPT OUT

As noted, once you sign up with or communicate with FaithPlay regarding services, we may send you administrative-related emails, as well as emails to facilitate your access to FaithPlay’s services, including providing you with related updates. We may not offer you the opportunity to opt out of receiving these communications.
However, we provide you with the opportunity to elect not to receive other types of communications, including emails informing you about FaithPlay’s services, marketing and other offerings that we think will interest you. If you want to stop receiving these communications, forms provided will normally have a box to check to prevent such processing. You can also click on the “Unsubscribe” link in any such email, or contact us via email at [email protected]

4. SECURITY

Whenever FaithPlay handles information that you disclose on our website, regardless of where this occurs, we take steps to ensure that your information is treated securely and in accordance with this privacy policy. FaithPlay uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. Information transmitted through our website is encrypted using Secure Sockets Layer (SSL) technology. Unfortunately, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems but we do not accept liability for unintentional disclosure.

5. CHILDREN’S PRIVACY

Our Terms of Service prohibit the use of the FaithPlay website by children under the age of 13. We will not knowingly collect, maintain or use any personal information from such children, and no part of FaithPlay’s services are directed to persons under the age of 13. IF YOU ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS FAITHPLAY’S SERVICES AT ANY TIME OR IN ANY MANNER. If we become aware that we have collected any personal information from children under 13, it is our intention to promptly delete such information from our databases. If you are a parent or guardian and discover that your child under the age of 13 has obtained a FaithPlay account or requested services, then you may alert FaithPlay at [email protected] and request that we delete that child’s personal information from our systems.

6. OTHER WEBSITES

For your convenience, this website may contain links to other websites, or you may be otherwise referred to other websites. While the vast majority of the links are for other company divisions, this privacy policy does not apply to these linked websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies. Each website should be checked for its own privacy policy before you submit any personal data to these websites.

7. CHANGES TO THIS POLICY

FaithPlay may from time to time update this privacy policy. In the event that FaithPlay merges with, or is acquired by another company, a change to this privacy policy may result. Whenever a change to this policy is made that changes the terms of the policy, we will notify any subscriber and place a prominent notice on this website. Any continued use of the website is understood to indicate agreement with these terms whether actual notice has been received or acknowledged.

8. GOVERNING LAW

This website is owned and operated from offices located in Colorado Springs, Colorado. Regardless of the place of execution, this Agreement shall be deemed to be an agreement made in Colorado Springs, CO, fully performed in Colorado Springs CO, and the laws of the State of Colorado shall govern this agreement without regard to the principles of conflicts of laws. By using our website you expressly waive any presumption or rule, if any, which requires this Agreement to be construed against FaithPlay.

9. DISPUTE RESOLUTION.

Any claims or disputes arising from or related to this Agreement shall be settled by mediation and, if necessary, legally binding arbitration in Colorado Springs, CO in accordance with the Rules of Procedure for Christian Conciliation of the Institute for Christian Conciliation (a division of Peacemaker Ministries) (available here: http://peacemaker.net/rules-of-procedure/ ). Judgment upon an arbitration decision may be entered in any court otherwise having jurisdiction. The parties understand that these methods shall be the sole remedy for any controversy or claim arising out of this Agreement and expressly waive their right to file a lawsuit in any civil court against one another for such disputes, except to enforce an the mandatory arbitration provision of this Agreement or to enforce an arbitration decision.

YOU AGREE TO FORUM AND FORM FOR THE RESOLUTION OF DISPUTES AND ARBITRATION OF SUCH DISPUTES AND TO ABIDE BY ANY LIMITATION ON DAMAGES, AS OUTLINED BY OUR TERMS OF SERVICE OR OTHER AGREEMENT WE HAVE WITH YOU, AND AS DETERMINED BY AN ARBITRATION DECISION.

Please note that through your continued use of our website, which is governed by the laws of the State of Colorado and the United States of America, this privacy policy, and our Terms of Service (available [insert link], you are transferring personal information and data and you consent to that transfer.

10. UPDATE INFORMATION / SUGGESTIONS

If you would like to review, update, or correct any information that you have provided to FaithPlay through your use of this website, the app, or otherwise, or you have questions concerning or suggestions for improving this privacy policy, please send an email to [email protected]